Account settings 6 Articles
Learn how to change your name, avatar, time zone, subscription plan and password
- How do I change the name of my (personal) account?
- Change your avatar
- How do I set the time zone for my (personal) account?
- How do I change my subscription plan?
- What should I do if I have forgotten my password?
Project Members 5 Articles
Learn how you can use a promoter, editor or administrator
- What is the difference between All users and Project members?
- What is the difference between an editor, an administrator and a promoter?
- Can an editor also be a promoter?
- Can an admin also be a promoter?
- How can I change someone’s role?
Promoter Teams 5 Articles
Learn how to create and add promoters to Promoter teams
- What is a Promoter team?
- Do I have to create a new Promoter team for every message or series of messages?
- How do I add (existing) promoters to a (new) Promoter team?
- How do I exclude a promoter if I want a specific message to be shared?
- How do I remove a promoter from a Project team or project?
Invite Promoters 8 Articles
Learn how to invite promoters to join a Promoter team
- Can I skip PostSpeaker’s onboarding for new promoters?
- How can I customize the sign up page?
- What is a promoter?
- How do I invite ambassadors to become promoters?
- How do I invite promoters with the mail function of PostSpeaker?
Connecting Social Media Accounts 16 Articles
Learn how to connect and activate your social media accounts
- I need to reconnect LinkedIn. How does that work?
- Why is it impossible to automatically publish messages to personal Facebook accounts?
- Data that we collect, use and store
- Which social media networks can I post to?
- Why can’t I share posts on Instagram with PostSpeaker?
Publishing 6 Articles
Learn how and to how many social networks a message is published
- My message is in ‘In progress’ but I don’t want to publish it. How do I revoke that message?
- How do I get my message(s) shared on the personal Facebook accounts of my promoters?
- Can you publish a message at different times through different promoters?
- Should promoters approve every message?
- If I have several promoters and just one Facebook page, who can review the messages?
Schedule & Review Messages 16 Articles
Learn how to schedule a message and how it can be reviewed by your promoters
- How can I disable the pop-up blocker?
- Why can’t I schedule my message for less than 72 hours?
- How do promoters know they should share a message on their personal Facebook account?
- How do I schedule a message?
- How can I adjust the review time?
Statistics 8 Articles
Learn how you can monitor clicks, rejected and overrided post(s)
- How do I know who has shared a message to his or her personal Facebook account?
- How do I know if my message has been published?
- Can I see how many people I have reached with a message?
- Can I see how many clicks have been on the link in my message?
- Can I see which social media accounts a message has been published on?